Saudi Arabia's leading enterprises trust Sawt to run their customer operations.
One agent. Every channel. All the complexity, resolved.
order — still nothing."
again. Escalates.
CSAT collected automatically.
One platform. Four suites
Covering the full customer journey — from direct interaction to deep insight.Build agents around your business.
Create agents around real customer journeys, with your procedures, policies, data, tools, handoffs, and instructions built into how they operate.Same platform.
Every enterprise problem.
%
PTP rateDebt Collection
Reminders, negotiation, promise-to-pay, and payment follow-through. Every outcome written back to your CRM.%
First Call Resolution RateCustomer Support
Configured to your industry. Verifies identity, answers from your knowledge base, and resolves end-to-end.%
No-show reductionBooking & Scheduling
Bookings, confirmations, reminders, and rescheduling around the clock. Synced straight to your calendar and CRM.%
Qualification rateLead Qualification
Every inbound lead answered in seconds, qualified, scored, and routed with the full conversation in your CRM.x
Higher completion vs IVRSurveys & Feedback
Post-service feedback in natural Arabic conversation, not robotic IVR button presses.Built here.
For here.
Arabic-Native Intelligence
Not adapted for Arabic. Built for it.
Sawt's ASR/TTS models are built on 90,000+ hours of actual Saudi customer conversations. Built for Arabic first, and just as strong in English. No comparable Arabic NLP competition at enterprise depth.
Delivery Standards
We don't ship mediocre.
Every deployment is held to Sawt's own bar. Reliability, precision, and execution quality Saudi enterprises don't find elsewhere.
Time to Value
Fast to deploy. Faster to deliver value.
From signed contract to live interactions — fast. No long implementation cycles.
Long-Term Partnership
We stay and grow with you
We don't deploy and step back. We expand into every workflow that can benefit from AI, as your operations grow.
Continuous Learning
Gets better over time
Every interaction, outcome, and feedback signal improves the agent's performance. It gets better without manual retraining.
Proven at Scale
Already battle-tested
Every capability has been tested and validated in live enterprise environments across Saudi Arabia. No beta deployments.
Results that speak.
91.5 %
First CallResolution Rate
1.2 s
end-to-endconversational latency
70 +
enterprise clientsacross Saudi Arabia
+ 5 K
simultaneous interactionsautoscales to any peak load
Sawt didn't just launch the solution. They kept refining it, responding quickly to our feedback and improving the experience over time.
Address collection is now managed end to end through Sawt, reducing the operational effort required by around 60% while giving us a more consistent operation.